Collection Notice: Identity Verification
This document explains how Nazoner Pty Ltd (ABN 73 132 561 874) trading as Outlook Finance (we, us, our) will collect, use, disclose, and store your personal information to verify your identity document(s) using the Attorney-General’s Department’s Document Verification Service (DVS). This will only occur with your express consent.
We are bound by the provisions of the Privacy Act 1988 (Cth) (Privacy Act), including the Australian Privacy Principles (APPs), as well as the Identity Verification Services Act 2023 (Cth) (IVS Act). Your personal information will be handled in accordance with our obligations under this legislation.
If you have any specific needs, require this notice in an alternative format, or need assistance due to special circumstances, please contact us using the details below.
Why is your personal information being collected?
We are required and authorised by the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 to verify your identity before we can provide you with our financial products and services.
We collect your personal information for the primary purpose of verifying your identity to provide you with our products and offerings, including financial and loan services. We may also use this information for secondary purposes, such as assessing your eligibility for certain financial products.
How will we handle your personal information?
We collect your personal information through our website, online forms, and other correspondence. The information you provide will be sent to the DVS Hub, administered by the Attorney-General’s Department, and matched against official records held by the government agency that issued the identity document (document issuer). The DVS Hub will then advise us whether the information you provide matches their official records.
We do not store copies of your identity documents after the DVS check is complete. This information will be retained only for as long as it is needed for the purposes outlined above.
How will the Attorney-General’s Department and document issuers handle your personal information?
The DVS Hub facilitates the transfer of information between us and the document issuer. The DVS Hub itself does not retain any personal information, and the Attorney-General’s Department cannot view or edit any of the personal information transmitted through it. The Attorney-General’s Department is authorised to operate the DVS Hub under the IVS Act.
Your personal information will be shared with the relevant government agency that issued your identity document to verify it against their records. These agencies already hold your personal information as part of their official records. For more information, you can view the Attorney-General’s Department’s ‘Privacy Statement – Identity Verification Services’ on their website.
What happens if you don’t provide your personal information?
You do not have to agree to verify your identity documents through the DVS. You can choose instead to verify your identity through alternative methods, such as presenting your documents in person at our office.
However, if you do not provide the personal information we require to verify your identity, we may not be able to provide you with our products and services. For example, we would be unable to establish the loan or financial product you have requested.
Other Disclosures
Where necessary, we may disclose your personal information to third parties, including:
- Outsourced service providers that connect us to the DVS Hub.
- Credit reporting agencies.
- Law enforcement agencies in certain circumstances.
Further Information
More information about how we handle your personal information is set out in our Privacy Policy, which is available on our website at [insert link to your Privacy Policy here]. Our Privacy Policy outlines how you can access and seek correction of the personal information that we hold about you. It also contains information about our complaint handling process, including how you may complain about a breach of the APPs and how we will deal with such a complaint.
Contact Details
If you have any questions or concerns, please contact us:
Email: info@outlookfinance.com.au
Telephone: 1300 432 961
Postal address:
Privacy Officer
Nazoner Pty Ltd
Level 2, 300 Chapel Road
Bankstown NSW 2200
